What we need to know to build the right strategy — across both companies and their unique constraints
⚠ Regulatory & Legal
→What ad copy language has been approved by legal counsel?
→Have either Google Ads or Meta accounts been suspended or flagged? For what?
→Do you have an attorney or compliance team who reviews marketing copy?
→Which claims are allowed vs. off-limits for BetterStem's FDA approval?
→Any past campaigns that successfully ran without flag/ban issues?
Business & Patients
→Current monthly patient volume — Miami Stem Cell vs. BetterStem?
→Average revenue per patient / treatment for each company?
→Where are patients coming from today — referrals, Google, word of mouth?
→Any existing patient database or email list we can leverage?
→Are autism patients (BetterStem) primarily inbound or via referral network?
→What does "national scale" look like for BetterStem in 2 years?
Audience & Content
→Target demo for Miami Stem Cell — age, condition, income bracket?
→For BetterStem — targeting parents of autistic children or caregivers?
→Will Greice appear on camera for BetterStem content?
→Are doctors willing to appear in video / social content?
→Any existing patient testimonials or success stories available?
→What existing brand assets exist — logos, photography, brand guidelines?
Brand Assets
→Do brand guidelines exist for either company? (colors, fonts, logo usage, tone of voice)
→Is there a brand strategy document or positioning brief we can reference?
→What imagery assets exist? (photography, doctor/clinic photos, before/after, patient stories)
→Any existing video content — patient testimonials, doctor explainers, clinic walkthroughs?
→Are there existing ad creatives from the previous Meta agency we can learn from?
→Where are brand assets stored? (Google Drive, Dropbox, internal server?)
Tech & Data
→CRM or patient management system in use today?
→Is GA4 or Google Analytics currently tracking website traffic?
→The Meta ad account that was just fired — do we retain pixel data?
→Email platform in use? Any existing patient email flows?
→Who manages the websites — internal or agency?
→Any existing SEO ranking data or keyword reports from current agency?